Faulty Item Received
If you receive a faulty item, just send us a picture of it to email@example.com along with your order number. If the item delivered to you is faulty or if it withers off in the first wash, we'll send you a free reshipment. You don't have to send it back to us. All we'd need would be a picture of the faulty item.
We totally understand that it's highly frustrating not to receive the orders on time. You might have ordered it for a special occasion or you simply don't like waiting. Our orders are delivered from our US factory. We usually ship the order from our factory within 2-3 days of receiving it. And it takes up to 8-10 days by the shipping companies to make your order reach you. But, in some cases it might be delayed due to post office issues. Some delivery service providers can't accommodate packages after a certain limit, hence the delays are caused.
We'd really appreciate if you wait for your order for a few more days. We'll always be there to assist you by letting you know the status of your shipment. You'll have the tracking details too to keep a check on the status.
It gets very difficult for us to cancel the order after it leaves our factory. So once it leaves our factory, you'll not be able to cancel the order.
Feel free to contact at firstname.lastname@example.org if you face any issues due to the delivery time. We'll be more than happy to assist you.
Wrong size received
If you've received the wrong size, please check the order you placed with us. We've seen in most of the cases that the wrong size if selected by our customers when they place the order. In cases like those, please contact support so that we can guide you with the process of exchanges.
If you ordered the right size, but still got the wrong one, we'll be more than happy to send you a free reshipment. Just take a picture of the product and we'll be there to get it done for you.
I ordered by mistake/I'm no longer interested
The orders can't be cancelled after 24 hours of placing them. Because we usually ship them within 48 hours of receiving the order.
Will you have more designs, styles, and products often?
Yes, we will be releasing more styles and products weekly! Make sure you check our website www.allincart.com regularly or alternatively sign in for our newsletter to get regular updates.
Do you ship worldwide?
Presently we are shipping only in USA. However, we'll be shipping to other countries in near future.
How long will it take to receive my order?
Once you place your order, there will be a 1-4 day processing period followed by a 7-10 day shipping period. In total, it can take anywhere from 8 -14 days to receive your items. Shipment times vary per order, please bare with us. Don't hesitate to email us if you have any questions regarding your shipment.
Is there a tracking number to track my order?
Yes, of course! All orders include tracking after the order is processed (1-4 days). Email: email@example.com with your order number. If you are missing a tracking number, then we will send you one at the earliest. Please note that the order number is not your tracking number.
How can I track my order?
Orders can be tracked by providing the right order details and email address at the checkout.
Will you email me when my order is shipped out?
Yes! You will get a confirmation email after you have placed your order, and another when your order is dispatched.
How can I pay?
We currently accept both PayPal and credit card payments. You do not need a PayPal account to pay.
What happens if I type in the wrong address?
If you provide us with a wrong address and the shipment has not been sent out please email us at firstname.lastname@example.org & we will change it to the correct address. If it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders.
Taxes & Duties:
We are not responsible for international taxes and duties, that is the sole responsibility of the customer. In the event of a return or exchange, duties and shipping fees will not be refunded.